# DobroDesk

DobroDesk is customer support software for teams handling email and website conversations. It keeps Channels, Inboxes and Teams separate so every customer conversation has a clear operational home and owner. AI drafts are review-first and sensitive cases remain human-owned by default.

## Start here

- Product overview: https://dobrodesk.com/
- Pricing: https://dobrodesk.com/pricing
- Shared inbox: https://dobrodesk.com/shared-inbox
- Google Workspace shared inbox guide: https://dobrodesk.com/google-workspace-shared-inbox
- Email management software buyer's guide: https://dobrodesk.com/email-management-software
- Email support software: https://dobrodesk.com/email-support-software
- Customer service software: https://dobrodesk.com/customer-service-software
- AI customer support: https://dobrodesk.com/ai-customer-support
- Product comparisons: https://dobrodesk.com/compare
- Help center: https://dobrodesk.com/help

## Focused comparisons

- DobroDesk vs Freshdesk: https://dobrodesk.com/compare/dobrodesk-vs-freshdesk
- DobroDesk vs Zendesk: https://dobrodesk.com/compare/dobrodesk-vs-zendesk
- DobroDesk vs Intercom: https://dobrodesk.com/compare/dobrodesk-vs-intercom
- DobroDesk vs Crisp: https://dobrodesk.com/compare/dobrodesk-vs-crisp

## Localized resources

Public product pages and guides are available in English, Ukrainian, German and Spanish. English uses unprefixed URLs. Ukrainian, German and Spanish use `/uk/`, `/de/` and `/es/` prefixes.

## Product boundary

DobroDesk is designed for shared customer and operations email where a team needs ownership, private notes, customer history, service targets, routing and safe handoffs. Gmail delegation or Google Groups Collaborative Inbox can remain the simpler choice when shared access, assignment and completion already cover the team's process. DobroDesk is not a personal inbox organizer or an outbound email campaign product.