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Release

More responsive conversation switching

Move between available conversations with fewer pauses once the Inbox is open.

Period: –

A support conversation selected in the DobroDesk Inbox.
Find the next conversationSwitch between conversations from your Inbox list in the current interface.

Move through your support queue

Switching between available conversations is more responsive once the Inbox is open. Review the next request and continue working from the same queue.

Use Inbox filters to focus on conversations assigned to you or waiting for a reply. You can then move between requests from the list.

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Put these changes to work

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