Built for accountable support
Give teammates separate accounts, scope access by role and keep AI evidence, customer-visible actions and human handoffs visible from the first message to the final resolution.
No card needed today.
Trust baseline
Each teammate uses a separate account with role and Inbox access.
Assignments, replies and AI decisions remain visible in the conversation history.
Customer messages and support context are not used to train AI models.
Billing, privacy, security and uncertain cases stay with a person.
Connected actions require the configured permission and keep their result beside the conversation.
A failed or unconfirmed action remains visibly failed, pending or unknown until a recorded result establishes completion.
AI handling
Customer messages, support context, drafts and outputs are not used to train AI models. Approved sources, reply policy and answer tests define where AI may act. A teammate can inspect the supporting evidence, edit a draft or take over when the request is sensitive, incomplete or outside the configured scope.
Start with one inbox
Choose a support address or place the widget on your site. Then assign requests and reply from the conversation.
No card needed today.
