DobroDesk integrations

Receive support mail, preserve the provider thread and send approved replies from the connected mailbox.

Useful for

• Keep an existing support address
• Route shared mailbox messages to an Inbox

Turn Gmail support threads into DobroDesk Conversations and keep the mailbox as the reply identity after approval.

Useful for

• Import a selected Gmail history window
• Reply in the original customer thread

Use a support address on your domain with a clear verification and delivery setup owned by your organization.

Useful for

• Keep a branded support address
• Route domain mail into a dedicated Inbox

Give visitors Help Center search and messaging in one widget, with human handoff or approved AI according to your policy.

Useful for

• Let visitors ask about an account
• Offer self-service before a conversation

Connect a customer-owned WhatsApp Business setup and keep signed events, response windows and Inbox routing explicit.

Useful for

• Handle customer messages from WhatsApp
• Keep replies inside a scoped Inbox

Connect a customer-owned Telegram bot with a connection-scoped webhook secret and duplicate-safe delivery.

Useful for

• Receive support messages through a bot
• Pause or reconnect a bot safely

Prepare the Meta page connection, signed callbacks and scoped routing for private customer conversations.

Useful for

• Bring page messages into support
• Keep customer identities scoped to the channel

Connect a professional Instagram account through the Meta flow and route private messages to the right Inbox.

Useful for

• Handle product questions from Instagram
• Keep channel identity separate from other customers

Use a customer-owned Slack app and selected-channel scope to receive signed events without ingesting unrelated channels.

Useful for

• Support customers in selected Slack channels
• Acknowledge events quickly and process them safely

Connect a customer-owned Discord application with explicit guild and channel scope for community-led support.

Useful for

• Support a product community
• Keep gateway state and channel scope controlled

Load a bounded HubSpot contact and company snapshot beside a conversation when the customer identity matches.

Useful for

• Check company details before replying
• Open the source contact record when needed

Show matched customer and recent order context, with controlled refund or cancellation actions.

Useful for

• Answer order status questions
• Review a refund or cancellation in context

Review read-only customer and billing context, with optional one-time Checkout procedures when the required permissions are configured.

Useful for

• Check invoice or subscription context
• Offer a confirmed one-time Checkout flow

Select Notion pages and import them as reviewable DobroDesk knowledge sources with explicit Inbox and locale scope.

Useful for

• Bring product instructions into draft support
• Review selected pages before AI use

Choose an accessible Confluence site and bounded content before it becomes a reviewable knowledge source.

Useful for

• Use internal service documentation
• Keep site selection and approval explicit

Add Krynia as an optional knowledge source while DobroDesk keeps its own approved knowledge workflow available.

Useful for

• Extend the knowledge sources used by support
• Keep source approval separate from publication

Read event availability and offer a booking link through a controlled support Procedure.

Useful for

• Offer a meeting after a support conversation
• Let customers choose an available slot

Check free or busy time and create an appointment only through a configured and confirmed Procedure.

Useful for

• Book a support call from the widget
• Keep the visitor's time zone visible before confirmation

Create the smallest-scoped workspace or personal token for a server integration or private tool.

Useful for

• Connect a trusted server
• Revoke one integration without stopping another

Send signed conversation or customer events to an HTTPS endpoint owned by your organization.

Useful for

• Notify an internal system about a new conversation
• Start a controlled follow-up workflow

Connect an authorized MCP client with consent, scoped tools and revocable access.

Useful for

• Let an approved tool read support context
• Revoke client access from the workspace

Inventory Crisp data, map the destination and import history while the source remains available.

Useful for

• Review ownership mapping during migration
• Run a test import before cutover

Review the Freshdesk source, map queues and import selected history with a final reconciliation step.

Useful for

• Move a support team in stages
• Compare imported records before switching routing

Analyze Intercom data, preserve the source during testing and complete a delta after the destination is ready.

Useful for

• Keep context while changing support tools
• Review imported knowledge and saved replies

Use read-only OAuth to inventory Zendesk, map groups to Inboxes and reconcile the final history delta.

Useful for

• Test a Zendesk migration with ten records
• Keep the old desk live until reconciliation