Simple usage pricing

One price for conversations, not seats

Email, AI assistance and every teammate share one monthly meter.

No card needed today. Add one before your first paid billing period.

Monthly minimum

€13/month

Includes 300 accepted support conversations.

AI auto-replies with human safeguards

AI drafts and summaries

Unlimited teammates

Pay only for accepted customer conversations

Above the allowance

€15

Each started package covers up to 1000 additional accepted conversations. The price per package falls at higher monthly volumes.

Create your free workspace

No card needed today. Add one before your first paid billing period.

Usage is billed with the next monthly renewal. Paddle calculates applicable taxes.

Estimate your monthly support cost

Enter your monthly conversation volume and support team size. DobroDesk bills accepted conversations, Freshdesk and Intercom bill seats and Crisp moves between workspace tiers.

New customer conversations accepted by your team.

People who need access to the support workspace.

Estimated monthly list price

DobroDesk

Conversation usage

Every teammate is included. Usage follows the progressive conversation rates above 300 conversations.

Price source: DobroDesk pricing

€58

per month

AI replies and drafts included

Freshdesk

Growth, annual billing

Growth at $19 per agent with annual billing. The first 500 Freddy AI Agent sessions are included; additional sessions cost $49 per 100.

Price source: Freshdesk pricing

$152

per month

Base plan only; separately billed AI usage is not included

Intercom

Essential, annual billing

Essential from $19 per seat with annual billing. Fin is listed separately at $0.99 per outcome.

Price source: Intercom pricing

$152

per month

Base plan only; separately billed AI usage is not included

Crisp

Workspace tier

Mini is $45 per workspace for up to four teammates, Essentials is $95 for up to ten and Plus is $295 for up to 20. Additional Plus seats cost $10.

Price source: Crisp pricing

$95

per month

Base plan only; separately billed AI usage is not included

Zendesk

Suite Team, annual billing

Suite Team at $55 per agent with annual billing. Copilot is listed separately at $50 per agent.

Price source: Zendesk pricing

$440

per month

Base plan only; separately billed AI usage is not included

Progressive usage rates

Every started 1,000-conversation package is billed at its volume band.

Accepted conversations / monthRate
301-10,300 €15 per started package
10,301-50,300 €13 per started package
50,301-200,300 €11 per started package
200,301-500,300 €10 per started package
500,301+ €9 per started package

Optional Enterprise Add-on

€499/month

Available soon

  • SAML/OIDC SSO
  • SCIM and JIT provisioning
  • IP and session policies
  • Legal hold and custom retention
  • Multi-brand access controls
  • Enterprise SLA and integration throughput
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