DocumentationCapabilities
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SDK capability matrix
See which conversation, identity, delivery and optional native capabilities are available across the web widget and mobile SDKs.
- Supported
- Supported
- Optional
- Optional
- Platform native
- Platform native
- Unavailable
- Unavailable
| Capability | Web widget | iOS | Android | Flutter | React Native | NativeScript | Capacitor |
|---|---|---|---|---|---|---|---|
| Widget UINative APIs for customer identity, signed transport, widget lifecycle, retries and offline message delivery in your mobile app. | Supported | Platform native | Platform native | Supported | Supported | Supported | Supported |
| Signed customer identityA host backend function that returns a short-lived signed customer JWT. Keep its signing secret out of the app. | Optional | Supported | Supported | Supported | Supported | Supported | Supported |
| Explicit host-controlled outbox APIReplays pending mutations with the original body and idempotency key. | Unavailable | Supported | Supported | Supported | Supported | Supported | Supported |
| Reduced motionUse the system setting by default. Native hosts also respect accessibility, low-power and thermal policies. | Supported | Platform native | Platform native | Supported | Supported | Supported | Supported |
| Host actionsAllowlisted application callbacks for guided widget actions. They do not authenticate network requests. | Supported | Supported | Supported | Supported | Supported | Supported | Supported |
| Host voice control APIControls an optional host-installed voice capability: start, stop, mute, barge-in and disposal. The browser widget may render voice UI, but this SDK API controls only a host-provided voice bridge. | Unavailable | Optional | Optional | Optional | Optional | Optional | Optional |
| Push notificationsDescribes the separate opt-in native push artifact and host registration flow. Framework wrappers do not export a JavaScript or Dart push client; use the iOS or Android native module. | Unavailable | Optional | Optional | Optional | Optional | Optional | Optional |