What you'll achieve
Workspace owners can verify charges and update billing without changing support data.
See free access and purchase history
Plan and purchase history lists complimentary Basic access, redeemed codes and purchases for this workspace. A gift shows its start and end dates and a zero amount. You do not need to enter payment details to activate it.
Invoices are listed separately. Paid purchases show their amount and payment status with a PDF link when the invoice is ready. A complimentary grant does not create a payment invoice.
Review subscription and invoices
Open Settings > Workspace > Billing.
Review the active plan, renewal state and any optional add-on.
Open an invoice for its amount, tax details and payment status.
Use the payment-method action to open the secure customer portal when an update is required.
Check conversation packages
The EUR 19 monthly base includes 300 accepted Conversations, unlimited teammates, AI and 3 active published Automations. It includes no Voice minutes or Phone.
After 300, every started package covers up to 1,000 additional accepted conversations: 301-1,300 is one package and 1,301-2,300 is two.
Every started Conversation package costs EUR 24 for each additional 1,000 accepted conversations at every volume. The only Voice package is EUR 29 per 100 purchased rollover minutes. Every active managed standard local number costs EUR 27 per month and deposits 30 monthly Voice minutes into the shared rollover wallet after availability, compliance and billing checks. The first phone-ready month costs EUR 46 with the EUR 19 base and one managed number at EUR 27. Trial verification is available for the parent Twilio number while number purchase and production approval remain pending. BYO Twilio connection and the first active BYO number are included. Each additional BYO number costs EUR 5 per month and carrier charges are paid directly to Twilio. Additional Automations cost EUR 9 per month for 5 active published Automations, Help Center costs EUR 19 per site per month and Enterprise Controls costs EUR 499 per month when capability-gated.
The closed month's package charge appears with the next monthly renewal.