Use case

Customer support inbox with shared ownership

Run support@ as one visible queue with clear ownership, internal collaboration and AI help for repeat questions in one conversation.

No card needed today.

Example conversation in DobroDesk

Give every question a next step

See new and unassigned work in the queue. Open a request, choose its owner and reply with the customer history at hand. Private notes keep the team coordinated.

When the customer writes again, the conversation keeps its context. Your teammate can continue helping instead of asking for the same details.

Define response targets and business hours

Start with one inbox

Move support without rebuilding your whole operation.

Connect the address customers already use. Keep email, website conversations, ownership and AI answers in one workspace.

No card needed today.