Use case
Billing and invoice questions by email
Keep invoices, VAT requests and payment questions with a visible owner while AI handles lookup and a person controls the final answer.
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A billing question, handled by the right person
A customer sends a receipt or asks to correct an invoice. Assign the conversation to the billing team and keep the account details and private notes with the request.
AI can help find relevant information and prepare a draft. Financial decisions and the final reply stay with a person.
Check order context and controlled commerce actionsRelated pages
Explore a connected workflow.
Use case
Customer support inbox with shared ownership
Run support@ as one visible queue with clear ownership, internal collaboration and AI help for repeat questions in one conversation.
Open pageUse case
Operations email with clearer ownership
Turn operations email into assigned work with visible status, full request history and fewer manual trackers across support, finance and backoffice.
Open pageStart with one inbox
Move support without rebuilding your whole operation.
Connect the address customers already use. Keep email, website conversations, ownership and AI answers in one workspace.
No card needed today.