Connect your support email

What you'll achieve

New customer emails arrive as conversations in the Inbox you choose.

Choose your email provider

Start with the address customers already use. Choose the matching provider guide below, then return here only if you need a different path.

  • Gmail or Google Workspace for a mailbox hosted by Google
  • Outlook or Microsoft 365 for a mailbox hosted by Microsoft
  • An address on your own domain

A custom-domain address is activated only after DobroDesk verifies incoming routing and authenticated sending for the domain.

After you connect

  • New email appears as chat-style customer conversations in the Inbox you choose.
  • Replies use the connected support address with the correct From, Reply-To and threading headers.

Keep going