Feature
AI drafts and summaries with human review nearby
Summarize long conversations and prepare grounded replies while the source evidence, risk checks and send decision stay with your team.
No card needed today.
Catch up quickly. Send a considered reply.
Use the summary to understand the request and a draft to get started. The relevant source stays visible while you check the details and adjust the wording.
A person approves the reply by default. The draft helps with preparation; your team keeps the final decision.
Use the AI support evaluation checklistRelated pages
Explore a connected workflow.
Feature
Shared inbox workspace for support teams
Give every support email an owner, SLA, private notes and complete customer history without changing the address customers already use.
Open pageFeature
Knowledge lookup inside the support workflow
Scope approved knowledge to each Inbox, retrieve it inside the conversation and test the answer before AI can use it with customers.
Open pageStart with one inbox
Move support without rebuilding your whole operation.
Connect the address customers already use. Keep email, website conversations, ownership and AI answers in one workspace.
No card needed today.